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The JuryMatters Privacy And Security Policy

Effective Date: January 1, 2007

At JuryMatters, we value and protect your privacy. We thank you for the trust that you place in us and want you to know that the information you share is handled in a safe, secure, and responsible manner.

The objective of our Privacy and Security Policy is to disclose and explain what information we collect, use, and share and to explain the privacy choices that you can make. We encourage you to read this Privacy and Security Policy, as well as those of all websites that you visit.

In summary, JuryMatters will not sell, share, transfer, rent, or barter the information that we collect about you with any third parties without your permission. Comments about our Privacy Policy may be sent by e-mail to Info@JuryMatters.com. We can also be reached by telephone at 703-385-4300.

Our Privacy and Security Policy addresses the following questions:

Who are we?

JuryMatters is an on-line, virtual jury system. JuryMatters is a division of The Service Impact Group, Inc. (SIG). Since 1995, SIG has worked with companies to measure and improve their customer satisfaction.

The JuryMatters office address is:

10605 Judicial Drive, Suite B5
Fairfax, VA 22030-5167

What information do we collect?

When you hire JuryMatters to evaluate a case or register with JuryMatters as a Juror, we collect the information necessary to process your interactions with us. This may include name, address, city, state, zip code, telephone number, email address, as well demographic information for Jurors. When an Attorney opens a new case with JuryMatters, or you serve as a Juror for a new case, we will also ask you for additional case-specific information.

When you visit online, our website identifies information such as your browser, your browser version, the operating system you are using, the pages you visit at JuryMatters.com and the uniform resource locator (URL) of where you were on the Internet if you clicked a link to www.JuryMatters.com. This is standard procedure for most websites you visit.

How do we use the information we collect?

JuryMatters uses the information collected for various purposes, including to:

  • process your registration as a new Attorney/Law Firm partner or Juror;
  • respond to your questions and requests;
  • send cases to Jurors for evaluation;
  • analyze verdict results;
  • send Attorneys the Case Reports to review;
  • process invoices to Attorneys;
  • make payments to Jurors; and
  • improve our customer service, as well as the quality of the JuryMatters experience.

We may disclose any information you provide to JuryMatters (i) when we believe disclosure to be appropriate to comply with any law, regulation, or governmental request, or to comply with judicial process; or (ii) if such disclosure is necessary or appropriate to operate this web site or to process any requests you make; (iii) to protect the rights or property of JuryMatters and its users.

In the event of a merger, consolidation, sale, or transfer of all or substantially all of the assets or business of JuryMatters (a "Successor"), one of the assets which would generally be transferred is the information we collect from our customers. However, the use of this information by any Successor would still be governed by the terms of this privacy policy, as amended from time to time, including any amendment after such transaction, and you will continue to have the right to opt-out of participating.

How can you access or correct information collected?

You can easily modify your profile, online anytime by simply logging into JuryMatters.com and clicking on the “Update My Info”. Always remember to save your updated information.

What information do we share with others?

JuryMatters will not share any information about the Attorneys who hire JuryMatters, except with permission. The type of information which might be shared by permission includes listing the firm’s name in our client list. Again, this would only be done with permission.

JuryMatters will not share information from or about Jurors with any outside parties, except Attorneys who have hired JuryMatters to review a case. Information shared with Attorneys is strictly limited to case evaluation information submitted by Jurors on the Verdict Forms, as well as general demographics of the Jury Pool who reviewed the case. No information that is personally identifiable (i.e., Juror name, phone number, email address) will be shared with any parties outside of JuryMatters, except as required by law.

How do we use Cookies?

A "cookie" is a small file stored on your computer by a web site you have visited. It contains certain information about your activity on the site. Our cookies do not store any personal or financial information about you.

The JuryMatters cookie only contains an encrypted session key that ensures that your connection is secure and accepted as you navigate from one JuryMatters page to the next. This cookie expires when you terminate your current JuryMatters session.

Most web browsers automatically accept cookies and allow you to disable the use of cookies. However, if you disable this feature, you will not be able to access certain portions of the JuryMatters web site.

How can you end your participation with JuryMatters?

For Jurors, log on to the www.JuryMatters.com website and click the “Unregister” link on the Juror page. You can also send an email to Unregisterme@JuryMatters.com Please type “Unregister Me” in the Subject Line. We will remove your name from the Jury Pool for future cases. We will also send you an e-mail confirming that you have been “unregistered”.

Attorneys and law firms can end their involvement with JuryMatters by not hiring JuryMatters for a new case.

What about on-line Ads and links to other sites?

We do not allow advertisements on the JuryMatters website. There are currently no links to outside web sites on JuryMatters.com.

How does JuryMatters secure your information?

We take reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures. When you voluntarily provide us with information while registering, such as your name, address, phone number, email address, your information is encrypted and transferred over a secure connection, available on browsers such as Mozilla Firefox or Microsoft Internet Explorer. The padlock icon found in most browsers will appear locked and the first characters of the website address will change from "http" to "https" if you are accessing a secure server.

Once your information reaches us, we store it in a secure database that blocks access to the information from outside of our network. Only JuryMatters authorized individuals are allowed to access the information.

Security is about protecting the information shared with us by our employees, Jurors, and the Attorneys who hire us. JuryMatters uses appropriate security controls and processes to provide this protection. Everyone working on the JuryMatters team is responsible for taking the actions required to ensure this and compliance with applicable laws and regulations.

Changes to JuryMatters’ Privacy and Security Policy

We may change our Privacy and Security Policy at any time. Please return to this page periodically.