Effective Date: January 1, 2007
At JuryMatters, we value and protect your privacy. We thank you for the trust
that you place in us and want you to know that the information you share is
handled in a safe, secure, and responsible manner.
The objective of our Privacy and Security Policy is to disclose and explain
what information we collect, use, and share and to explain the privacy choices
that you can make. We encourage you to read this Privacy and Security Policy,
as well as those of all websites that you visit.
In summary, JuryMatters will not sell, share, transfer, rent, or barter the
information that we collect about you with any third parties without your
Info@JuryMatters.com. We can also be reached by telephone at
Our Privacy and Security Policy addresses the following questions:
Who are we?
JuryMatters is an on-line, virtual jury system. JuryMatters is a division of
The Service Impact Group, Inc. (SIG). Since 1995, SIG has worked with companies
to measure and improve their customer satisfaction.
The JuryMatters office address is:
10605 Judicial Drive, Suite B5
Fairfax, VA 22030-5167
What information do we collect?
When you hire JuryMatters to evaluate a case or register with JuryMatters as a
Juror, we collect the information necessary to process your interactions with
us. This may include name, address, city, state, zip code, telephone number,
email address, as well demographic information for Jurors. When an Attorney
opens a new case with JuryMatters, or you serve as a Juror for a new case, we
will also ask you for additional case-specific information.
When you visit online, our website identifies information such as your browser,
your browser version, the operating system you are using, the pages you visit
at JuryMatters.com and the uniform resource locator (URL) of where you were on
the Internet if you clicked a link to www.JuryMatters.com. This is standard
procedure for most websites you visit.
How do we use the information we collect?
JuryMatters uses the information collected for various purposes, including to:
process your registration as a new Attorney/Law Firm partner or Juror;
respond to your questions and requests;
send cases to Jurors for evaluation;
analyze verdict results;
send Attorneys the Case Reports to review;
process invoices to Attorneys;
make payments to Jurors; and
improve our customer service, as well as the quality of the JuryMatters
We may disclose any information you provide to JuryMatters (i) when we believe
disclosure to be appropriate to comply with any law, regulation, or
governmental request, or to comply with judicial process; or (ii) if such
disclosure is necessary or appropriate to operate this web site or to process
any requests you make; (iii) to protect the rights or property of JuryMatters
and its users.
In the event of a merger, consolidation, sale, or transfer of all or
substantially all of the assets or business of JuryMatters (a "Successor"), one
of the assets which would generally be transferred is the information we
collect from our customers. However, the use of this information by any
amended from time to time, including any amendment after such transaction, and
you will continue to have the right to opt-out of participating.
How can you access or correct
You can easily modify your profile, online anytime by simply logging into
JuryMatters.com and clicking on the “Update My Info”. Always remember to save
your updated information.
What information do we share with
JuryMatters will not share any information about the Attorneys who hire
JuryMatters, except with permission. The type of information which might be
shared by permission includes listing the firm’s name in our client list.
Again, this would only be done with permission.
JuryMatters will not share information from or about Jurors with any outside
parties, except Attorneys who have hired JuryMatters to review a case.
Information shared with Attorneys is strictly limited to case evaluation
information submitted by Jurors on the Verdict Forms, as well as general
demographics of the Jury Pool who reviewed the case. No information that is
personally identifiable (i.e., Juror name, phone number, email address) will be
shared with any parties outside of JuryMatters, except as required by law.
A "cookie" is a small file stored on your computer by a web site you have
visited. It contains certain information about your activity on the site. Our
cookies do not store any personal or financial information about you.
The JuryMatters cookie only contains an encrypted session key that ensures that
your connection is secure and accepted as you navigate from one JuryMatters
page to the next. This cookie expires when you terminate your current
Most web browsers automatically accept cookies and allow you to disable the use
of cookies. However, if you disable this feature, you will not be able to
access certain portions of the JuryMatters web site.
How can you end your participation with
For Jurors, log on to the www.JuryMatters.com website and click the “Unregister”
link on the Juror page. You can also send an email to
Unregisterme@JuryMatters.com Please type “Unregister Me” in the Subject
Line. We will remove your name from the Jury Pool for future cases. We will
also send you an e-mail confirming that you have been “unregistered”.
Attorneys and law firms can end their involvement with JuryMatters by not hiring
JuryMatters for a new case.
What about on-line Ads and links to other
We do not allow advertisements on the JuryMatters website. There are currently
no links to outside web sites on JuryMatters.com.
How does JuryMatters secure your
We take reasonable precautions to keep all information obtained from our online
visitors secure against unauthorized access and use and we periodically review
our security measures. When you voluntarily provide us with information while
registering, such as your name, address, phone number, email address, your
information is encrypted and transferred over a secure connection, available on
browsers such as Mozilla Firefox or Microsoft Internet Explorer. The padlock
icon found in most browsers will appear locked and the first characters of the
website address will change from "http" to "https" if you are accessing a
Once your information reaches us, we store it in a secure database that blocks
access to the information from outside of our network. Only JuryMatters
authorized individuals are allowed to access the information.
Security is about protecting the information shared with us by our employees,
Jurors, and the Attorneys who hire us. JuryMatters uses appropriate security
controls and processes to provide this protection. Everyone working on the
JuryMatters team is responsible for taking the actions required to ensure this
and compliance with applicable laws and regulations.
Changes to JuryMatters’ Privacy and
We may change our Privacy and Security Policy at any time. Please return to this